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FAQS

LET YOUR INNER LIGHT RADIATE

- NATURAL NOOR - 

ORDERS

 

Where can I buy Natural Noor Products?

 

Where does Natural Noor ship to?

  • At this time we ship to address within the United States and Canada.

 

When can I expect to receive my order?

  • Processing time for orders is 3-5 business days. After your order has been processed and shipped, delivery time is 3 - 6 days within the United States and 10 - 21 business days internationally. Please note, Natural Noor is not responsible for any shipping deliveries that may be affected by customs, natural occurrences, or air and ground transportation strikes or delays, nor any extra fees, customs or back end charges.    *Please note that all custom charges incurred are the responsibility of the customer.                                           

What forms of payment do you accept?

  • We accept online payments through Paypal and most major credit cards including Visa, Mastercard, American Express, Discover.

 

How can I return/replace/exchange/cancel my order?

  • When purchasing Natural Noor products please keep in mind that all sales are final. We are unable to offer refunds/exchanges, nor do we allow cancellations/ returns. 

PRODUCTS

 

What skin types are Natural Noor Products most suitable for?

  • Natural Noor makes professional skin care and cosmetics for all skin types.  

Where are your products manufactured?

  • Natural Noor products are formulated and are manufactured in the USA.

 

Are your products vegan?

  • Yes

 

Does Natural Noor use parabens or sulfates?

  • Natural Noor does not use parabens or sulfates in any of our products.

 

Do you test products on animals?

  • Natural Noor does not test products on animals. All of our products are cruelty free.

 

Are the products safe to use for all skin types?

  • All products were formulated to be safe for all skin types but if you have specific concerns, please consult your doctor with the list of ingredients found on the website.

 

Are your products safe?

  • Yes, all products have been tested by a board certified dermatologist and have passed industry standard testing.                                                                                                                                                                                            

Have your products all been tested by a dermatologist?

  • Yes, all products have been tested by a board certified dermatologist, and have passed all required safety testing.

For all other questions please contact us at info@naturalnoor.com